How Many People Use Microsoft Teams

How Many People Use Microsoft Teams in 2024? (Statistics)

Published on: April 9, 2023
Last Updated: April 9, 2023

How Many People Use Microsoft Teams in 2024? (Statistics)

Published on: April 9, 2023
Last Updated: April 9, 2023

Quick Answer 🔍

How many people use Microsoft Teams in 2024?

The app now boasts 270 million active users.

Workspace messaging and collaboration tools are the life-saver of the remote-based job setup.

Among these platforms is Microsoft Teams, Office 365’s free-to-use program that makes digital communication clear, efficient, and instant. 

Since you use it every time you conduct an online meeting or start a new project that requires online coordination at work, you might be wondering how many people use Microsoft Teams in 2024.

Good news, you and your friends are not alone! This app has captured millions of supporters across many countries worldwide.

Find out many interesting facts about Microsoft Teams and tune in until the end.

How Many People Use Microsoft Teams in 2024?

Microsoft Teams announced reaching 270 million active users in January 2022.

This number has tripled its user count of 75 million in April 2020 and more than twice where it was, at 145 million, in April 2021.

In July 2021, Microsoft announced its chat-based platform is managing 250 million users worldwide.

This means it managed to bring 20 million new users in just six months.

This is all thanks to the continued growth in its parent company’s patrons, with Windows 10 and Windows 11 surpassing a combined user count of 1.4 billion.

Both operating systems support Office 365 and Microsoft 365, where Teams is among the staple applications that users can use for free.

Microsoft Teams User Count Over the Years

Microsoft Teams sustained user count growth over the years since its launch.

Take a look at the trajectory of its customer base from 2017 to the second quarter of 2021.

  • 2017 – 2 million users
  • 2018 – 8 million users
  • 2019 – 20 million users
  • 2020 – 115 million users
  • Q2 2021 – 145 million users

2020 was a record-breaking year for Teams, having jumped from 20 million to 115 million users in the last quarter of the pandemic year.

This is thanks to the sudden shift in workplace setup that required companies to use collaboration tools to continue conducting work and businesses online.

All About Microsoft Teams

Microsoft Teams

Microsoft Teams entered the workspace chat and videoconferencing market on a soft launch in November 2016, just to test the waters for demand.

It turned out to be a success after soliciting a better-than-expected customer count and made a full-blown debut in March of 2017.

Since then, it directly rivaled platforms offering the same features such as Slack, Zoom, Google Workspace, and even its blood-relative, Skype, which Microsoft acquired for $8.5 billion in 2011.

The program is equipped with productivity-boosting features such as document sharing and collaborative editing, videoconferencing, scheduling, and meeting recordings and transcriptions.

Its group video chat can accommodate up to 300 participants, higher than Google Workspace’s maximum capacity of up to 250 people included on regular membership tiers.

Microsoft Teams Membership

Microsoft Teams Membership

Don’t get us wrong. Microsoft Teams is completely free! You do not need to avail any paywall to make use of its features.

However, a free account has limited features that could only accommodate a certain number of your productivity needs. 

While you can go on with your free account, people with businesses may opt to avail of any of its three membership tiers.

Each comes with a different range of access to features which we will give a brief shoutout below.

  • Free account – comes with one-on-one meetings that can last up to 30 hours! This is longer compared to Skype’s 24-hour cap. Group meetings lasting a maximum of 60 minutes are unlimited to make, each having up to 100 participants. A free account comes with a 5GB of free storage on the cloud, all protected by Microsoft’s security protocols
  • Microsoft Teams Essentials – this basic membership tier is priced at $4.00/user per month. Like a free account, it can also host an unlimited number of meetings which can last up to 30 hours each. Meanwhile, cloud storage is higher at 10GB and the capacity for meeting participants have increased to up to 300 people
  • Microsoft 365 Business Basic – this membership tier is priced at $6.00/user per month. It comes with a unique feature of recording meetings with transcriptions. Cloud storage has also increased to 1TB and leverages Microsoft’s most-advanced security protocols to protect members’ data
  • Microsoft 365 Business Standard – priced at $12.50/user per month. Every feature in the previous tiers is included in this subscription. Additionally, it allows members to host webinars, record attendee registrations, and leverage Microsoft’s highly-sophisticated security features to protect data and files

Companies Using Microsoft Teams by Country

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Microsoft Teams is a ubiquitous application available in almost all countries worldwide.

Here are the app’s user demographics by country, in terms of the number of companies that use it.

  • United States – 8.0 million companies 
  • United Kingdom – 1.9 million companies 
  • Canada – 855,000 companies
  • Germany – 285,000 companies 
  • Australia – 269,000 companies
  • India – 146,000 companies
  • France – 132,000 companies

Microsoft Teams Market Share (Collaborative Software)

Microsoft Teams may have gathered a steady influx of users, but it is yet to expand its presence in the Collaborative Software market.

Below is its market share in the field versus its competitors.

  • Microsoft SharePoint – 22.75%
  • Slack – 22.50%
  • SlideShare – 10.04%
  • Microsoft Teams – 2.25%

The Collaborative Software market is dominated by another Microsoft subsidiary, Microsoft SharePoint, with 22.75% of the total.

Teams lagged behind Slack and SlideShare with only 2.25% of the market.

Organizations in Microsoft Teams

Surveys show medium-sized companies are Teams’ biggest patrons, making up 41% of its total user base.

Large-sized entities followed with 31% while small enterprises came last at 28%.

Over the years since its inception, companies making up the app’s client base grew steadily.

  • 2017 – 50,000 companies 
  • 2018 – 200,000 companies 
  • 2019 – 500,000 companies 

As of April 2020, the minutes of meetings done on Microsoft Teams hit 2.7 billion.


The app now boasts 270 million users which is a sharp upgrade from 20 million before the pandemic. 

This number is expected to grow further in the coming years, given that collaboration and productivity tools will remain relevant in the workplace dynamics, even when companies move away from remote job setups.

The next time you are in search of a collaboration app to try, make sure to check out Microsoft Teams. It is free, convenient, and helpful!


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Written by Jason Wise

Hello! I’m the editor at EarthWeb, with a particular interest in business and technology topics, including social media, privacy, and cryptocurrency. As an experienced editor and researcher, I have a passion for exploring the latest trends and innovations in these fields and sharing my insights with our readers. I also enjoy testing and reviewing products, and you’ll often find my reviews and recommendations on EarthWeb. With a focus on providing informative and engaging content, I am committed to ensuring that EarthWeb remains a leading source of news and analysis in the tech industry.