How We Test Products and Services

The internet’s a jungle, and not every “secure” brand deserves your trust. At EarthWeb, your trust is our process. Our team isn’t just tech-savvy; we are borderline obsessive about tech and cybersecurity. Think of us as your over-caffeinated friends who’ve tested hundreds of VPNs, antiviruses, proxies, password managers, and monitoring apps (and other platforms, products, and services) so you don’t have to lose sleep over sketchy apps.

We don’t just slap star ratings on products. Instead, we put them through real-world gauntlets. Picture this: we’ll stream Netflix through a VPN at 2 AM (because that’s when buffering hits hardest), bombard antivirus software with malware samples (the ones that’d make a competent hacker blush), and pretend to be clueless users when testing customer support. If a product survives our chaos, it’s worth your time.

Here’s the deal: We’re 100% reader-funded. Yes, we use affiliate links (like NordVPN, Smart DNS Proxy, Bitdefender, etc) to keep the lights on. Most of the links with /out/ path you see on our website are affiliate links. But we’d never push a product we wouldn’t use ourselves. For instance, if ProtonVPN suddenly started leaking data, we’d roast it faster than a forgotten Pop-Tart.

Our No-Nonsense Testing Checklist

So what makes the cut? Let’s break down how we separate the heroes from the hype:

1. Security That Doesn’t Fold Under Pressure

Security isn’t a checkbox to tick off – it’s a life skill. We check whether VPNs actually hide your IP (because we’ve seen some “no-log” policies that are less secure than a dollar store padlock). We also check whether antiviruses are catching every nasty file. If the product fails here, it’s dead to us.

2. Speed That Won’t Make You Rage-quit

No one wants a VPN that turns a Zoom call into pixelated nightmares or a proxy that slows down internet speed. We actually measure speeds across 10+ global servers (mostly, at peak Netflix and other relevant platform hours) and ditch any service that leaves you with the connection speed of molasses.

3. Features That Matter

Extra tools should not be bloatware. A password manager better have end-to-end encryption and be easy to use. If you have to solve a Rubik’s cube just to turn on 2FA? Hard pass.

4. Simplicity Rules

Tech shouldn’t need a PhD. We will put a product in the hands of our non-techy coworkers (let’s call her Karen in accounting) and record how long it takes them to set up. If they are swearing after four or five minutes, it’s back to the drawing board.

5. Price vs. Performance Showdown

Why pay $12/month for a VPN when Surfshark does it better at $2.49? We will call out overpriced duds and celebrate deals that are better than expected.

6. Support that doesn’t ghost you

Ever waited 3+ hours for a chatbot reply? Yeah, us too. We test live chats at 3 AM and demand refunds to see who actually meets the mark on “30-day guarantees.”

Using the above checklist, we torture-test every VPN, antivirus, proxy, or password manager for weeks (sometimes months) to uncover what works and what spectacularly crashes. 

Think 4 AM speed checks, fake “help, I’m locked out!” support tickets, and enough malware samples to give our lab PCs nightmares.

The result? You get a brutally honest breakdown—backed by spreadsheets of speed tests, screenshots of glitches, and notes on how it holds up when your Wi-Fi’s acting up. Because let’s face it: if a VPN can’t survive your binge-watching habits, does it even deserve your credit card? Quick reality check: Why trust a review written in a day when real-world chaos takes weeks to uncover?”

Why Comparisons Are Extra Important

Let’s be honest… NordVPN, for example, might be the bee’s knees for torrenting when it comes to best VPNs, but it will probably fail right off the bat at bypassing a Chinese firewall. That’s why each review we do answers one question: “Who is this actually for?”

We pit brands head to head (e.g., ProtonVPN privacy vs. CyberGhost final speeds… Bitdefender’s gaming mode vs Norton 360’s…  mmm-mmm!) and update our rankings every month because what might win today might be reeling from one bad update not far down the line.

Quick question: would you trust a “top-rated” app that hasn’t been tested since 2023? Right. That’s why we retest everything every three months.

A Friendly Breakdown of Our Rating Scheme

  • 9/10+: “Shut up and take my money” territory. 
  • 8/10: A very good pick for most people.
  • 7/10: Good, but do some shopping first. 
  • 6 or below: Proceed at your own risk, or don’t proceed at all.

We Are Committed to Accuracy

Accuracy isn’t a checkbox—it’s a commitment. After we’ve stress-tested a product, our editors dive in like cyber police searching on a warrant. They’ll compare every claim, double-check the speed tests, and uncover old, outdated features (yes, even that one ‘unhackable’ password manager that was breached last year).

Each review goes through three grueling rounds of edits: 

  • Fact-Check Claims: Does the VPN indeed work in China? Does the antivirus catch 100% of the ransomware? Does the parental control app catch shady DMs without draining your kid’s phone battery by noon?
  • Bias Check: We’ll eliminate all fluff and hidden ads. If a brand compensates us in a side hand, we’ll smell it.  
  • Real-Life Check: Would this work for your grandma? Or just for a Silicon Valley engineer?

And by the way… we’re not a ‘set and forget team.’ The tech sector flies, so we will refresh reviews at least every 60 days. Because let’s be honest, an antivirus’ 2024 ‘top tier’ means nothing when its 2025 app crashes every 10 minutes.

Just think: would you trust a list or review that hasn’t been updated since the dial-up era? Neither would we.