How to Cancel Private Internet Access Subscription

How to Cancel Private Internet Access Subscription & Get a Refund in 2023

Published on: September 30, 2022
Last Updated: September 30, 2022
Find out how to cancel Private Internet Access subscription and some interesting facts about this VPN service.
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For those who are curious to know how to cancel Private Internet Access subscription in 2023, this article is for you.

One of the most trusted budget VPN services for digital privacy is Private Internet Access (PIA). It delivers expertise in privacy protection for more than 10 years.

It offers ultra-fast streaming and file sharing speed, excellent privacy protection, extra security, unlimited bandwidth, and state-of-the-art antivirus software.

Private Internet Access currently has more than 3,300 world-class servers across 84 countries.

The latest record shows that this service has approximately 15 million satisfied subscribers worldwide.

How to Cancel Private Internet Access Subscription in 2023

Private Internet Access

Private Internet Access (PIA) is one of the leading VPN services in the VPN industry.

It offers cutting-edge features such as strong encryption, no logs, unthrottled internet speeds, hiding IP addresses, changing virtual locations, and blocking malware, ads, and trackers.

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However, some users are not fully satisfied with the features of Private Internet Access. They can request a cancellation and refund within 30 days of purchase.

Here are the steps to cancel Private Internet Access subscription and claim a refund:

Log in
  • Log in to the registered Client Control Panel (CCP) using the registered username and password
  • Click “Subscription Overview”
Subscription Overview
  • On the Subscription Overview, click the three dots near “Subscription”
  • Click “TURN OFF AUTO RENEWAL” and a new tab will appear
Turn off Auto Renewal
  • Provide a reason for cancelation. Choose a reason on the list or input the reason on “Additional comments and feedback”
  • Go back to the previous page and find “Contact Support” to start requesting a refund
  • Select the option to contact the customer service representative
  • Click “Contact Us”
  • Fill out the fields on the contact form. For the “Department”, choose “Account Support”, while for the “Subject”, select “Account Cancelation”
  • Input a message informing them to request a refund
  • Submit the support ticket
  • Check your email and wait for their response within 24 hours
  • Wait for the full refund within 10 business days after the email confirmation.

Other users signed up for a Private Internet Access subscription in App Store.

However, there will be no refund from the Private Internet Access since the subscription is subject to the refund policy of Apple.

Canceling Private Internet Access Subscription on iOS Devices

Here is how to cancel Private Internet Access subscription on iOS devices:

  1. On the iOS device, go to “Settings”
  2. Open the Apple ID profile and click the name at the top most of the settings menu
  3. Click “Subscriptions”
  4. Find the Private Internet Access subscription and click it
  5. Click “Cancel Subscription”

Here is an easy way to request a refund from Apple after canceling the Private Internet Access subscription:

  1. Visit reportaproblem.apple.com
  2. Sign in using the registered Apple Account
  3. Find “Request a refund” on the drop-down menu
  4. Click “Request a refund”
  5. Tap “Private Internet Access” from the list
  6. Input the request for a refund, then submit

Aside from purchasing the Private Internet Access in App Store, other subscribers using Android devices purchase it on Google Play Store.

Canceling on Android devices is almost the same as canceling on iOS devices. Make sure to cancel the subscription before removing the app on the device.

Canceling Private Internet Access Subscription on Android Devices

Here is a quick guide to canceling Private Internet Access subscription from the Google Play Store:

  1. Search the Google Play Store on Android devices and click it
  2. Log in to the Google account
  3. Tap the Profile icon located near the search bar, and select “Payments & Subscriptions”
  4. Click “Subscriptions”
  5. Find the Private Internet Access subscription and click it
  6. Click “Manage Subscription” and select “Cancel Subscription”

Some purchased Private Internet Access on Mac. When canceling the subscription, always remember to use the same username and ID to have a smooth transaction.

Canceling Private Internet Access Subscription on macOS

Private Internet Access

Here are the steps to cancel Private Internet Access subscription on Mac:

  1. Search the Mac App Store app on the device
  2. Click the account name or sign in
  3. Click “Account Settings”
  4. Find “Subscriptions” and click “Manage”
  5. Select “Edit” beside the subscription
  6. Click “Cancel Subscription”

Subscribers can also request a cancellation and a refund through email aside from creating a support ticket. Here is how:

  1. Go to the email app
  2. Input the reasons for cancelation and claim a refund. Make sure to cancel the Private Internet Access subscription and claim a refund within 30 days from the date of purchase
  3. Send the request to [email protected]

Private Internet Access Subscription Plan

Based on recent data, Private Internet Access is trusted by about 15 million users around the world.

It offers over 3,300 world-class servers in 84 countries. It permits up to 10 users from a single subscription.

This VPN service offers premium plans with a 30-day money-back guarantee and 24/7 customer support.

PIA’s “3-year+3-month plan” is only $2.03 per month or $79.00 per three years. The “1-year plan” costs $3.33 per month or $39.95 per year, and the “1-month plan” is priced at $11.95 per month.

All plans include reliable and secured global server networks, blazing fast connection speed, a no-logs policy, split tunneling, ad-blocking, and leak protection experience.

Some Reminders Before Canceling the Private Internet Access Subscription

Here are some tips before canceling the Private Internet Access subscription:

  • Claim a refund within 30 days of purchase
  • Cancel the subscription at least a day before the last day of the next billing cycle to stop charges. Maximize its advantages before it ends
  • Subscribers will pay monthly charges after the 30-day free trial. Make sure to cancel it at least 24 hours before the last free trial period if you are not satisfied with the service
  • Before uninstalling the app on the devices or deleting the account, make sure to cancel the subscription to avoid future payments
  • Turn off auto-renewal to avoid automatic payment
  • Make sure to read the “Terms of Service” of Private Internet Access

Conclusion

Despite the low-cost premium plan and cutting-edge features of Private Internet Access, some subscribers are not 100% satisfied with using it.

Due to this, they opt to cancel the subscription and request a refund.

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Canceling the subscription properly will assure its users stop the monthly charges. Always remember to read the subscription policies to know when to cancel and request a refund.

Thanks for reading our article on how to cancel Private Internet Access subscription in 2023.

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Written by Trevor Cooke

The only safe internet is a private internet. You’ll see me at parties talking about cybersecurity, privacy, and VPNs. Yes, I’m that guy.
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Last Updated: September 30, 2022
Find out how to cancel Private Internet Access subscription and some interesting facts about this VPN service.
How to Cancel Private Internet Access Subscription
EarthWeb is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

Stay on top of the latest technology trends — delivered directly to your inbox, free!

Subscription Form Posts

Don't worry, we don't spam

Written by Trevor Cooke

The only safe internet is a private internet. You’ll see me at parties talking about cybersecurity, privacy, and VPNs. Yes, I’m that guy.

Latest Stories

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