CyberGhost VPN Review

CyberGhost Review 2024: Is It a Legit VPN? Is It a Scam?

Published on: January 10, 2024
Last Updated: January 10, 2024

CyberGhost Review 2024: Is It a Legit VPN? Is It a Scam?

Published on: January 10, 2024
Last Updated: January 10, 2024


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Review Summary

CyberGhost logo

CyberGhost asserts itself to be among the industry’s most prominent VPN providers, but it is not.

They guarantee your satisfaction for 45 days, which is far longer than the typical 1-month assurances offered by other providers; they also claim to provide the WireGuard protocol, customized servers, a private Ip solution, and a money-back guarantee.

Kape Technologies, which also controls Private Internet Access and ZenMate, is the parent company of CyberGhost.

The organization has always defended individual liberties like the right to privacy, freedom of speech, and unrestricted internet. 

All of the provider’s operations are underpinned by this set of values.

However, how well does it stand up under normal conditions? Check out our CyberGhost VPN review to learn more.

  • Exceptional performance with both WireGuard and OpenVPN
  • Several important features
  • A lack of a security audit
  • Inadequate support website
  • There is no notification that the Windows app has disconnected
  • Lack of third-party verification
  • Unfriendly Linux user interface
  • Problems with Mac and WireGuard connections

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CyberGhost Review 2024: In-depth


Cyberghost is unexpectedly altering its services. If you ask them what happened and why a certain website stopped working, they will likely say it’s not their fault and that you can forget about using a VPN ever again. 

However, the reality is that other businesses can do the job just fine.

Overall, it’s a mixed bag, and it seems like they won’t be able to do much about the refund. To resolve these problems, we advise switching to Nord VPN.

In this review, we’ll check out the service’s performance on a range of metrics that actually matter to paying customers.

Security, privacy, speed, efficacy, cost, accessibility, and support are only some of the bare minimums that must be met.

Data Collection

CyberGhost, like virtually any VPN service, logs some information for internal purposes but promises not to record things like server locations visited, data transmitted, or connection timestamps.

However, as with any VPN, it is practically impossible to confirm or refute the company’s no-logs guarantee

However, in an apparent effort to maintain the company’s restriction of 7 devices simultaneously per account, CyberGhost does collect specific user hardware data.

How Secure Is Cyberghost? Does It Maintain Logs?

CyberGhost No Logs

To answer the question, “Does It Keep Logs?” we put the service through its paces.

We have learned to expect only the most secure VPN providers, like CyberGhost, to utilize 256-bit AES protection.

In any case, we also value the openness with which CyberGhost’s apps disclose the specifics of the user data they acquire.

Therefore, you can choose to be a nice spy and let CyberGhost acquire some private information to enhance its programs, or you can choose to opt out of it.

An integral aspect of CyberGhost’s marketing campaign is the company’s zero-tolerance logging policy.

It guarantees that the corporation won’t keep track of the websites a user visits, the information the user sends, or the keywords they type into a search engine.

They also explicitly state that they will not keep track of user’s IP addresses, connection times, or total time spent using the service.

CyberGhost, in contrast to some of its opponents (like NordVPN), has not been subjected to a thorough independent audit of its hosts and other facilities.

Most of the reviewers completely discount the provider’s claims made on-site, but they have to treat them as claims.

Specialized Servers

Torrenting is optimized for the downloading servers. They can utilize uTorrent and other P2P applications, and they live in countries where torrenting is not illegal.

The company claims that the servers guarantee the fastest feasible download speeds.

You can see the server’s load and how far away it is from you when you open the server list. You can identify the busier servers by their slower speeds.

Streaming servers were built to bypass regional restrictions placed on online video services. It’s clear from the list for which service each server was designed.

Consequently, you’ll need to connect to a particular server to access services like Netflix and Disney+ outside of the country.

The process of locating the correct server, which involves switching VPNs if you want to stream from a different device, is simplified.

There is no latency on the best gaming servers. It is roughly the speed at which your internet connection responds.

Lag may be quite frustrating in online games if reaction times are too slow.

Tolerable increase in latency of only ten milliseconds when connecting to these servers relative to latency even without VPN. It has not a stable connection, which is a negative point.

Installation And Use

CyberGhost also offers a free VPN service with apps for multiple platforms. Linux, routers, Kodi, and video game consoles are all supported after proper configuration.

With CyberGhost VPN installed on a router, you can use it on an unlimited number of devices. You can connect a total number of devices if you have a router.

The provider states that CyberGhost VPN has free Windows and Mac programs that can be downloaded from the CyberGhost VPN webpage and used to set up the service.

The app can be found on the relevant app store and downloaded and installed from there (iOS or Android).

You can use the how-to guidelines listed on their webpage to set up the VPN on your device manually. They provide detailed, illustrated guidance.

In addition, The company claims that customer service is always available to help you if you run into any problems, but this is not the reality; most users are not satisfied with their customer service.

Kill Switch

CyberGhost includes a kill switch to prevent your IP address from being disclosed if the VPN connection suddenly drops.

This function disconnects you from the internet and disables all websites to hide your true identity from our ISP and other authorities.

The only catch is that, even if you wanted to, you have no way of turning off the kill switch.

Assuming we’re torrenting or downloading a big file, if your VPN connection drops, you also lose internet access and have to stop the download.

It is frustrating, even when you aren’t anxious about our safety.

Its Parent Company Seems Dubious

Kape Technologies, the company that owns CyberGhost, has been steadily acquiring other VPN providers in the industry.

This new allegation claims that users are worried that a corporation that used to make malware would soon be buying VPN services.

It’s worth keeping an eye on because it’s made you cautious about private equity firms.

Dedicated IP Address

CyberGhost identity

For those who prefer a static IP address, CyberGhost provides a reliable IP address option. There are perks for privacy and safety as a result of that.

Unfortunately, the dedicated IP is typically associated with your account, making it possible for authorities to trace your online movements.

No P2P On Australian Servers

CyberGhost’s lackluster P2P speeds are offset somewhat by the fact that P2P traffic is prohibited on servers located in Australia.

New Zealand hosts the nearest torrent-friendly servers; however, download times will be even longer than usual.

The VPN will disable P2P protocols on specific servers from time to time to ease traffic. Or to meet local legislation requirements in places like Russia, Singapore, Australia, or Hong Kong.

No Port Forwarding

CyberGhost does not include a port forwarding option since doing so would compromise users’ anonymity.

While not strictly necessary, port forwarding in a VPN is recommended for torrenting because it facilitates quicker seeding (file transfers) and eliminates restrictions imposed by your router’s NAT Firewall.


You may choose which apps go through the VPN and your home network with the unique split-tunneling function, App Split Tunnel, available only in the Android version of CyberGhost VPN.

To ensure that CyberGhost’s split-tunneling feature functioned as advertised, we used it to simulate a scenario where we would like to use the VPN connection for some apps while excluding others, such as my smartphone banking app. 

Utilizing the split tunneling feature in CyberGhost, we had issues with my regular web apps or VPN-connected ones.

Even though CyberGhost VPN for Windows lacks split-tunneling, you can still specify which webpages you do not wish to route through the VPN by using the Exceptions feature in the “Smart Rules” tab.

CyberGhost Ad and Malware Blocker

CyberGhost censorship

The company claims that Ads, trackers, and viruses can all be blocked with CyberGhost due to its “block content” feature.

Internet traffic is filtered at the DNS level by ad and virus filters like NordVPN’s CyberSec.

While most ad blocking software operates at the browsing level, CyberGhost’s network-level ad blocker is ineffective against even the most persistent online advertisers.

CyberGhost’s ad-blocker does not analyze each server request individually rather than just blocking DNS queries from known ad-serving domains and hostnames.

Code from known adware and malware domains is stripped from server requests.


CyberGhost 8, which includes the WireGuard protocol, is now accessible but not completely working.

Customers who desire the best possible security can now benefit from the most cutting-edge VPN-strong encryption.

WireGuard is a new low-overhead protocol that employs cutting-edge cryptographic techniques to keep data transmissions safe and blazingly fast.

If you plan on using your VPN for data-intensive activities like streaming in HD, it’s not worth a try. You can try NordVPN, which offers better services in this regard. 

Does CyberGhost VPN Allow Torrenting?

VPNs also see heavy use by those who download torrents.

When torrenting files, your IP address is visible to anybody downloading a similar file, which creates a serious privacy concern, as anyone aware of the BitTorrent protocol would know.

You can avoid prying eyes and save time when downloading using a VPN that prioritizes speed. However, before subscribing, you should ensure your VPN supports torrenting traffic.

The provided states that CyberGhost has several torrent-friendly servers, so you can protect your online anonymity without sacrificing your download speed.

Unimpressive Speed Results After VPN Connection

In their frequently asked questions, CyberGhost promises that even the slowest connections on a paid plan won’t drop below 6 Mbps on average. 

The following table displays the results of performance tests run on eight different servers while connected to CyberGhost.

When I ran my speed test without the VPN, I got a download rate of 205.89 Mbps and an upload rate of 12.02 Mbps.


CyberGhost Pricing

CyberGhost’s VPN service has a monthly subscription fee of $12.99, which is more expensive than the $10ish typical of the VPN market. Although, you can sometimes get a CyberGhost VPN coupon for a small discount.

Renewing your membership saves money, as usual.

Annual plans cost $4.29 per month, two-year plans cost $3.25 per month, and three-year plans cost $2.29 per month for the initial term (three years + three months) and $2.48 on renewal.

Good investment for the longer-term packages, yet a select few vendors provide better pricing.

For just $2.03 per month, you can get three years and three months of security from Private Internet Access, which includes a basic antivirus program. 

When you sign up for Ivacy’s five-year plan, you’ll pay $1.19 monthly.

Customer Support

CyberGhost’s customer support is the service’s worst drawback. Users always ensure a VPN has reliable customer support in case they ever have any issues or need assistance.

Users asked a lot of inquiries about competing VPN providers. Some people have been slow to respond to emails. Some of them don’t react at all.

Instead of directly responding to customers’ inquiries, their support staff provides lengthy explanations of standard responses.

In Summary, the best VPNs in 2024 are;

Review Verdict

This CyberGhost VPN review provides useful information about the service, such as a breakdown of its key features and guidelines for setting it up.

It’s not the best VPN for competitive online gaming owing to its dedicated gaming servers, and it won’t connect to censored nations like China.

You won’t find any useful extras if you need to use the service for private purposes. The only thing that can fix these issues is a NordVPN.

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You can count on NordVPN is one of the best VPNs available. Clients of this VPN service enjoy lightning-fast connectivity, complete anonymity, and a no-logs guarantee that has been independently validated.

The complex features of NordVPN’s apps don’t come at the expense of making them simple to use, so they’re a fantastic fit for users of all skill levels.

CyberGhost Review 2024: Is It a Legit VPN? Is It a Scam? - EarthWeb
CyberGhost 1004

In this CyberGhost VPN review, we’ll check out the service’s performance on a range of metrics that actually matter to paying customers.

Price: $12.99

Price Currency: USD

Operating System: Windows, Mac, Android & iOS

Application Category: VPN

Editor's Rating:


  • Exceptional performance with both WireGuard and OpenVPN
  • Several important features


  • A lack of a security audit
  • Inadequate support website
  • There is no notification that the Windows app has disconnected
  • Lack of third-party verification
  • Unfriendly Linux user interface
  • Problems with Mac and WireGuard connections

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Written by Trevor Cooke

Trevor Cooke is an accomplished technology writer with a particular focus on privacy and security. He specializes in topics such as VPNs, encryption, and online anonymity. His articles have been published in a variety of respected technology publications, and he is known for his ability to explain complex technical concepts in a clear and accessible manner.

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