Why Is My Tiktok Not Working & How to Fix It

Why Is My TikTok Not Working? & How to Fix It in 2024

Published on: April 25, 2023
Last Updated: April 25, 2023

Why Is My TikTok Not Working? & How to Fix It in 2024

Published on: April 25, 2023
Last Updated: April 25, 2023

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Are you worried about why is my Tiktok not working? Do you love browsing through the FYP page on Tiktok and stumbling across funny videos that crack you up?

Does it become difficult for you to stay off TikTok for a couple of hours? Well, we don’t blame you.

TikTok is a wonderful app that has changed the face of social networking platforms.

But, if you are temporarily facing TikTok issues and have turned to the internet for help, you have arrived at the right place. 

TikTok is a dub-over video-focused platform that has applied the same formula as Musical.ly and improved on it.

The platform has become a global phenomenon, garnering over 1 billion monthly active users, since its launch in 2016.

Almost every millennial and Gen Z are familiar with the app and why wouldn’t they be?

It’s a wonderful app where you can not only entertain yourself but also showcase your talents to the world.

You know TikTok is doing something right when the app has managed to amass 1 billion users in only a few years.

Its success story is one that deserves to be told. However, similar to most other apps, TikTok is not flawless. It does run into its fair share of problems.

Users have often reported saying their app has stopped working midway or not opening at all.

What could trigger these problems and how can we fix them? In this blog, we will address the popular question of “why is my Tiktok not working?” Keep on reading!

Is TikTok Temporarily Down?

Before we answer your question of “why is my TikTok not working,” it is imperative we first conclude that the Tiktok app isn’t down, in general, and it is indeed some issue specific to your device or network or application.

Applications are riddled with malfunctions and bugs.

Software developers are working day and night to ensure a seamless user experience and to obliterate these bugs.

However, sometimes, when a big technical issue takes place, the TikTok app is intentionally made not to work from TikTok’s end.

The servers are stopped temporarily and this is done to give the technical team some time to fix whatever issue the platform was facing.

Usually, the app gets back up and running again in a few hours. But, how do you know if the app is down or not?

If you are sure that it isn’t your device’s fault, just hit up your friends and see if they are experiencing any similar issue.

This will help you to understand whether TikTok is indeed facing a global outage or not.

If that doesn’t work, you can always go to Twitter and check what other users are saying. If the app is indeed down, there must be some posts about it.

Lastly, there are websites like Servicesdown and Downdetector that inform users about the status of different kinds of platforms. 

Search up TikTok and see if its service is down or not. These websites are usually accurate since they constantly update their data.

If you see that TikTok is actually down and it is not an individual problem, the best thing to do is wait for the platform to start working again.

Why Is My TikTok Not Working?

Prior to finding the solutions to “Why is my Tiktok not working?,” it is best if we learn the reasons which are triggering the issue.

This will help us to target the problem more closely and come to a definitive solution.

The best approach to tackle a TikTok issue is typically the same way you would handle any other technical problem: start out with the simplest answer and then advance to more complex ways as you rule out probable issues.

App Related Causes

Sometimes the TikTok app refuses to work if there is any particular problem within the app.

Often times corrupted cache data or overwhelming cache data could prevent the app from working smoothly.

It could also be some internal bug creating problems inside the app that you can’t see.

Whatever be the cause, the best thing to do is stop the application on your device, clear your cache and restart the app.

We will go over these methods in detail in the later sections of the blog.

Internet-Related Causes

TikTok is a data and feature-rich application that demands a stable internet connection in order to run smoothly.

If there is any problem with the bandwidth connection at your home, it could explain why the app stopped working all of a sudden.

Check your internet connection and verify if it’s working properly.

Device Related Causes

Another reason why the Tiktok app could fail to work is that your device is experiencing problems of its own that can often restrict apps from operating.

Maybe it is some app permission-related problem or just some random device flaw- whatever the cause, we will go over how to fix it under the Solutions section.

Solutions for TikTok Not Working

How to See Someone’s Activity on TikTok

Now that we have listed the possible reasons behind “Why is my Tiktok not working?,” let us cover the ways you can fix the problems so that you can go back to binging Tiktok videos on your feed.

Continue reading!

Restart the Device

If TikTok keeps failing on your device, restarting it is a simple remedy. Numerous technical problems can be remedied by just restarting the device.

TikTok, like any other piece of technology, is a program that operates on hardware, in this instance your smartphone.

Because it is among the most popular applications in the world, it is more prone to be problematic due to the wide range of devices that users own.

A small fault in the programming might cause the application to malfunction.

Apps frequently become stuck in loops when attempting to load data and display the loading sign.

If that happens, the Tiktok app will fail to load the videos on your feed. To fix it, all you have to do is restart your phone.

Do not just press the power off button to turn the screen off but switch the phone all the way off and turn it on again.

Restarting is one of the most overlooked fixes yet it works the majority of the time.

Check to see if the app is working now or not.

Check Your Internet Connection

As already mentioned, TikTok is a data-rich app that requires a steady internet connection in order to show you those funny videos.

In case your bandwidth connection is erratic and inconsistent, the Tiktok app will fail to work.

To understand whether you have an inactive internet connection, we suggest you visit your mobile browser and try opening any website. If the site doesn’t load, there is some problem with your network.

On the other hand, it could also happen that you do have an active internet connection but it is slow.

In order to check your internet speed, you could go to https://fast.com/ and determine whether it is your internet speed that is the culprit.

For reference, Tiktok demands at least 5Mbps for its videos to load smoothly. If your speed is below that, contact your provider to check what’s wrong.

You could also try restarting your router. If this problem keeps on occurring frequently, it is best if you switch providers.

Instead of WiFi, if you are using your mobile data, it could be that you have reached your data cap.

Mobile data is more prone to packet loss which could restrict your Tiktok app from working.

Another thing to keep in mind when using your cellular data is that you haven’t turned on the Data Saver mode.

Even though this option is handy in preserving your battery, it restricts data consumption which could prevent the Tiktok app from working.

Update the TikTok App

Your Tiktok app could stop working in case you are still using an outdated version of the app.

Software developers roll out new versions of an app in order to fix bugs or problems a previous version had.

Hence, if you find your Tiktok app not working, it could be that the issue has been addressed by a new update.

Go to Google Play Store or App Store and search for Tiktok. See if the platform has come out with any recent updates.

If yes, download the new update and run the app once again to see if it is functioning properly now.

Reinstall TikTok

While installing a new version of the app could fix your problem, sometimes it could happen that the app is corrupted on your device from within.

If other applications are working just fine on your device, but Tiktok is refusing to cooperate, it means that the app is faulty.

In such a case, reinstalling the Tiktok app could help.

Moreover, in case you downloaded the app from someplace other than Google Play Store or App Store, such as previously transferred the APK from your friend’s phone, the app is more likely to run into problems.

Just uninstall the app from your device and download it again properly. This should fix your problem of Tiktok not working.

Clear App Cache

If the Tiktok app is refusing to work on your device even after multiple tries, your cache is probably the culprit.

Once you start using an app, a huge amount of data gets stored on your device which helps in streamlining your user experience.

Cache makes sure that you have faster access to your apps.

However, if the cache data becomes corrupted or too overwhelming, your device could experience problems.

In such a case, it is recommended to clear out your cache. Follow the steps below.

On Android:

Step 1: Navigate to Settings on your device. Go to the option labeled “Apps”.

Step 2: Under Apps, go to “Manage Apps”, look for Tiktok and tap on it. Next, tap on “Storage”.

Step 3: Under Storage, tap on Clear Cache to delete your cache data.

On iOS:

Step 1: Navigate to Settings on your iOS device. Click on General.

Step 2: Next, tap on iPhone storage. Select Tiktok from the list of apps. 

Steps. Tap on Offload App. You will receive a message box informing you that your cache data will be cleared. Tap on Offload App again.

Check App Permissions

The Tiktok app could also stop working in case you have not enabled permissions in settings.

You are usually asked to enable the permissions for the app when you first open it after downloading.

But, if you had disabled it by mistake, it could restrict you from enjoying the app.

If you find yourself not being able to record a video or do a voiceover on Tiktok, it is likely that you have not turned on Permissions for the camera or microphone on Tiktok.

On Android:

Step 1: Navigate to Settings on your device. Go to the option labeled “Apps.”

Step 2: Under Apps, go to “Manage Apps,” look for Tiktok and tap on it. Next, tap on “App Permissions.”

Step 3: Allow all necessary permissions.

On iOS:

Step 1: Navigate to Settings on your iOS device. Tap on Privacy.

Step 2: Check to see whether Tiktok has permission to your camera or microphone. If not, allow all necessary permissions. 

Check Device Storage

Insufficient storage could sometimes trigger the Tiktok app to malfunction. Usually, apps take up around 50 MB to 1 GB of space in your device.

If you have to download apps that are absolutely essential for your work or studies or for other reasons, make sure that you are leaving at least 30% of the space left on your device.

If your device does not have enough space, it could prevent Tiktok from loading properly.

As already mentioned, Tiktok saves a lot of data on your device in order to load fast the next time you open it.

The same happens with other apps as well. As a result, your device storage gets clogged up and apps refuse to cooperate.

One way to check how much space you have left on your device is to go to settings and then go to the option labeled “Storage”.

If you see that your internal storage is almost filled, it is time you install a few apps or clear out unnecessary data on your device.

Check to see if this has resolved the Tiktok not working issue on your device.

Tiktok Banned In Your Country

The governments of Bangladesh, Indonesia, China, India, and Pakistan banned the Tiktok app on the basis of security-related concerns and degradation of culture and religion.

If you are a citizen of any of these nations, it is highly unlikely that you will be able to surf the platform on your device.

However, you could always use a VPN to fake your location and browse the app. But, keep in mind the risks that come with using VPN.

Contact Tiktok Support Team

If none of the above-mentioned solutions helped with your problem, the last resort is to reach out to the customer support team of Tiktok.

Report your problem to the team and they will do their best to help you out with your concerns.

Final Thoughts

This was all about how you can fix Tiktok on your device and go back to watching those hilarious videos.

We hope we have been able to answer your question of “Why is my Tiktok not working?”

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Written by Jason Wise

Hello! I’m the editor at EarthWeb, with a particular interest in business and technology topics, including social media, privacy, and cryptocurrency. As an experienced editor and researcher, I have a passion for exploring the latest trends and innovations in these fields and sharing my insights with our readers. I also enjoy testing and reviewing products, and you’ll often find my reviews and recommendations on EarthWeb. With a focus on providing informative and engaging content, I am committed to ensuring that EarthWeb remains a leading source of news and analysis in the tech industry.