Snapchat Streak Lost? Here’s How To Get It Back

Snapchat Streak Lost: How to Get Snap Streak Back Quickly in 2024!

Published on: December 3, 2023
Last Updated: December 3, 2023

Snapchat Streak Lost: How to Get Snap Streak Back Quickly in 2024!

Published on: December 3, 2023
Last Updated: December 3, 2023

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Snapchat streak lost?

One of the many entertaining features of Snapchat is Snap streak.

What would you do if you have been working hard to send a snap to your friends daily and suddenly you wake up to see that your streak has disappeared?

This is known as ”Snapchat streak lost”.

If you are thinking that you are the only one, you need not worry. Many Snapchat users from all around the world have reported facing this issue.

Losing your streak is very disappointing after all the valuable efforts you have put into it, especially if it is due to an issue on the application or a bug. 

The good news here is that it is very easy to recover your lost Snapchat streak. In this article, we will talk about how to get a streak back on Snapchat.

Some things you will learn in this blog include:

  • How to Get Back Snapchat Streak Lost
  • What can you do if you have lost your streak due to some problem on Snapchat?
  • Possible reasons why you may lose your streaks

Snapchat Streak: What Is It?

Before we get into the gist of this article, let us first understand what Snapchat streaks are.

Also known as Snapstreaks, Snapchat streaks are a representation of how frequently you use Snapchat.

The streak starts when two people start sending snaps to one another, a minimum of once every 24 hours, for the next three days.

However, you need to remember that text conversations and memories are not counted as streaks.

If you do not share any media (photo or video) within 24 hours, you will lose the streak. 

What Do You Get For Maintaining The Snapstreak?

As you keep maintaining your Snapstreak, you will get different emojis for completing a certain threshold.

You will keep receiving different types of emojis like:

  • Fire: You get this emoji for maintaining a three-day Snapstreak 
  • 100: This sign will be provided to you once you complete 100 days of sending Snapstreaks
  • Mountain: This is a mystery emoji because there is no information on how many days you have to complete to get this emoji

The more streaks you have, the more emojis you get. All you need to do is head over to the Chat function and check your contacts.

You will see that the names of your contacts will be accompanied by emojis; of course, this will also depend on how frequently you use Snapchat and the number of friends you have. 

If you are consistently sending a snap to a single person, you will see a Smiley Face next to the name of the person.

This emoji indicates that you are Best Friends with the person. In most cases, this emoji appears next to the name of the person with whom you are exchanging the most snaps. 

If you see the fire emoji, it means that the Snapstreak is on and will appear next to the name of the person. As soon as you complete 100 days of sending snaps, the name of the person will also contain a 100 emoji.

However, you need to ensure that you keep sending snaps to the said person to maintain the streak and get rewarded with emojis. 

Of course, not everyone can be that alert. Hence, Snapchat has introduced the HourGlass emoji; if you see this, it means that it is almost 24 hours since you have sent your last snap. With the help of this reminder, you will be able to send a snap and not break your streak.

So, what are the benefits of these emojis? Well, you do get bragging rights. This is basically what you are trying to do.

Additionally, Snapchat also maintains a numerical system that shows how dedicated you are to your Snapstreak. The more you keep snapping, the higher will be your score. 

Snapchat Streak Lost: Why Do You Lose Your Snapstreak?

There are some valid reasons why you may end up with your Snapchat streak lost. Some of them include:

1. Problems on Snapchat

Of course, if there is a certain problem on Snapchat, it is possible to end up with Snap streak lost. Since it is a tech company, the app may face some kind of problem every once in a while.

Even if it is not the case, the app needs to be updated constantly. In such cases, it is possible that you may lose your streak due to some bug. 

If losing your streak is the fault of Snapchat, recovering your streak should not be very difficult. 

2. Issues With Your Mobile Phone

At times, your operating system may cause problems, which may result in you losing your Snapstreak.

This issue is also quite common. Even if your device has failed to connect to the Internet, it falls under this category. 

3. Forgot to Send Snaps

Of course, it is not easy to find yourself sending Snaps to your friends daily. It takes real dedication to find the will to send media to your family and friends daily.

However, it is also possible for you or your friend to forget about sending Snaps to one another on any particular day; there are several reasons for the same – you are extremely busy with some personal work or stuck in your office the entire day. 

These mistakes fall under human error, not a technical problem.

While you do have the option of recovering your lost streak, the process may just take more time to get the task done. 

How to Get Snapchat Streak Back

Learning how to get snap streak back is actually very simple.

You just need to get in touch with the Snapchat customer care support team; sadly, there are no other alternatives.

However, the good news here is that the team can help you recover Snapchat streak lost in not more than five minutes.

Let us learn how to get Snapchat streak back:

Step 1: Head to The Settings

Snapchat Streak Lost: Settings icon

The first step to learning how to get snapchat streak back is to head over to the Settings option. You can find it at the top-right corner of the screen. 

Step 2: Click On The ‘I Need Help’ Option

Snapchat Streak Lost: I Need Help

Apart from the available Help options, Snapchat understands that users may face very specific problems on their Snapchat apps.

Hence, the company has provided a special ‘I Need Help’ option so that you talk with the customer care agents directly. 

Step 3: Talk To The Support Agents

Snapchat Streak Lost: I lost my Snapstreak

Here, you need to tap on the option ‘I lost my Snapstreak’. Once done, the company will take note of your complaint and will reply to you.

You need to remember that you are not the only person who is facing this problem. Hence, the agents may answer you back in a couple of days. 

Step 4: Fill In The Contact Form

Contact Form

Once you have made the official complaint, you will have to fill in some personal details on the next page, like your username, address, phone number, etc.

Additionally, you will also have to type down for how long you have been facing this problem.

While some people lie to get a higher number of streaks than they had before, it is recommended that you tell the truth. 

Step 5: Getting Back Your Streak

Once done, your only work remaining is to wait for an answer from the Snapchat representatives.

As mentioned previously, it may take some time; however, it is recommended that you wait. In most cases, the agents will give back the streaks that you have lost.

However, if it is a mistake on your part, like forgetting to send a Snap, the agents will not give back your lost Snapstreaks. 

You should see the streaks return within a few days. 

Snapchat Streak Lost: Final Thoughts 

As you can see, this is the only method available right now to learn how to get snapchat streak back. While this method is not difficult, it does take some time.

Hence, ensure that you do not forget to send a Snap once every 24 hours to maintain your streak. 


Here are some common FAQs related to Snapchat streak lost.

HourGlass Emoji: What Does It Mean?

The HourGlass emoji indicates that your Snapstreak is about to expire.

In such cases, it is recommended that you hurry up and send some snaps to prevent losing your streak. 

Can You Maintain A Streak If The Other Person Is Not Responding?

You cannot maintain a streak if the other person does not respond.

Both the sender and the receiver need to keep sending Snaps to one another to keep the streak alive.

Otherwise you will end up with Snap streak lost.

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Written by Jason Wise

Hello! I’m the editor at EarthWeb, with a particular interest in business and technology topics, including social media, privacy, and cryptocurrency. As an experienced editor and researcher, I have a passion for exploring the latest trends and innovations in these fields and sharing my insights with our readers. I also enjoy testing and reviewing products, and you’ll often find my reviews and recommendations on EarthWeb. With a focus on providing informative and engaging content, I am committed to ensuring that EarthWeb remains a leading source of news and analysis in the tech industry.