Couldn’t load image. Tap to retry

How to Fix “Couldn’t load image. Tap to retry” on Instagram

Published on: April 25, 2023
Last Updated: April 25, 2023

How to Fix “Couldn’t load image. Tap to retry” on Instagram

Published on: April 25, 2023
Last Updated: April 25, 2023


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Are you having a problem with the error “Couldn’t load image. Tap to retry”?

Instagram is a name that requires no introduction. It has become a prominent photo-sharing social networking site, and millions of people all over the world utilize Instagram to express themselves via photographs.

But it does not mean the app is without flaws. When running the social media picture-sharing app, you may encounter a number of issues. One of the most regularly noticed Instagram issues is “Could not load the image, Tap to retry.”

Some users complain that no matter what they try, Instagram will not load photographs. Since this is a common (and significant) problem, we made certain to offer you appropriate answers.

If you carefully follow these directions, we should be able to address the problem in no time.

Why did I get the “Couldn’t load image. Tap to retry” error?

Before diving into the answer, it is a good idea to understand the most common causes of this problem. As a result, you will be prepared to procure more suitable actions to resolve the problem.

Bad internet access is perhaps the most prevalent cause of the Could not Load Image, Tap to Retry issue. It is a well-known truth that the app will underperform if you have a bad connection to the internet.

As a result, the first thing you need to do is to ensure that you have a stable internet connection because then Instagram can effectively load photographs.

Another significant cause for the outage of Instagram is that it is currently unavailable. However, it is a very unusual occurrence when Instagram stops operating or goes down. If you want to check if Instagram is down, you should use a down detector.

Alternatively, if you wish to check the latest Instagram status, navigate to Google and search Is Instagram Down. You may also look at Twitter for information on Instagram’s availability.

You may conduct a fast Twitter query for “Instagram down” and arrange the results by “latest.” Finally, if the problem is extensive, Instagram will notify users via their official Twitter handle.

If you notice that multiple people are claiming that the app is currently unavailable, you should not be concerned since Instagram will instantly resolve the issue.

If the servers of the platform are operational, however, you seem to be unable to view photographs, it is possible that the picture has been erased from the Instagram servers; this usually occurs when a user deletes a conversation or pictures from their phone.

However, you may try each of the following methods one at a time to find which one works best for you. 

How to fix “Couldn’t load image. Tap to retry” on Instagram

We have already established that Instagram becomes unable to load images owing to several reasons. When there are too many caches on your smartphone, the application may not work properly.

As a result, you must clean the cache of the Instagram application on a frequent basis. Similarly, poor device performance can contribute to the problem.

When you use the same device for an extended length of time, the device’s performance may suffer. On older devices, the updates may not function properly. As a result, if your device’s performance is really low, you must replace it.

The error “Could not Load Image” is frequent, but you should be cautious if it displays repeatedly. Using high-speed internet often does not address this issue because the difficulties might be caused by other factors as well.

So, here are some remedies to pictures that would not load on Instagram.

Switch your network

Switch network

The most common reason for being unable to load images on Instagram is internet connectivity issues. To load photographs on your computer or mobile device, Instagram demands a stable internet connection.

If you get a poor connection to the internet, this will damage your Instagram user experience.

A sluggish broadband connection, a network, or Instagram’s server are all preventing you from completing your feedback. As a result, ensure that you are linked to a reliable internet service or a high-quality Wi-Fi connection.

If you do not have enough Internet bandwidth on your device, you can alternatively utilize your mobile data. The powerful 5G network outperforms the LAN connection.

It will load significantly quicker and more smoothly than your present internet connection. This issue is most likely to occur if you are connecting to a poor or inconsistent internet connection.

So, we suggest that you subscribe to a high-speed internet service, such as Wi-Fi, before accessing Instagram.

Use a VPN

Use a VPN

To resolve Could not Load Image Tap to Retry on Instagram, you may utilize a VPN (Virtual Private Network). This will redirect your smartphone’s network and assist in the loading of images.

Perhaps the network to which you are connected is not functioning properly, allowing you to view images on Instagram. Therefore, when there is a difficulty with the network, utilizing a VPN may fix it.

Simply make use of free VPNs since you will not have to pay a dime out of your own wallet. There are several free and premium VPN applications available on the App Store.

However, if you want a solid VPN, you should pay for it. When you purchase a VPN, look at the customer ratings. Make sure to go for a reputable and premium VPN service.

Once you have established a connection to a VPN, force close and reopen the Instagram application.

The photos should load properly this time.

Clear cache/data

Clear cache data

The next step in resolving “Could not Load Image Tap to Retry on Instagram” is to clear the Instagram cache. Social networking platforms, particularly Instagram and Facebook, have a proclivity for amassing massive amounts of data.

The goal is to shorten loading times, which it accomplishes. Nevertheless, once the data and cache are depleted, this becomes counterproductive.

We already know that cache is necessary for every application to load quickly. This spares the user a significant amount of time.

However, as more cache is packed, apps will begin to misbehave. As a result, you must entirely clean it in order for Instagram’s fully preloaded photographs to be deleted and a fresh new cache to be saved.

However, before you erase Instagram’s cache, ensure to store your login credentials somewhere safe. If you have an apple phone, you must erase and reinstall the application.

Sadly, iPhone users do not have a “remove cache/data” feature, therefore you will have to uninstall the application to erase the cache/data. If you have an Android smartphone, you may erase Instagram’s cache from the settings menu.

To delete the cache of Instagram on an Android smartphone, go to settings, then applications & notifications, and then to Instagram. Find the storage option and then press clean cache.

Cleaning the cache will delete all preloaded photographs from Instagram, allowing them to load anew the following time you launch the application. This will assist in removing the “Couldn’t load image. Tap to retry” message.

Change your APN settings (For Koodo)

Change your APN settings

If you use Koodo, you may try updating your APN parameters to the settings advised by Koodo (if you do not use Koodo, you may ignore this option). Your device’s APN settings may differ from those advised by Koodo.

To resolve the “Could not load image. You must adjust your APN configuration to Koodo’s.

Users of Koodo have stated that Instagram had returned to usual once they modified their APN parameters to suit Koodo’s.

Wait until Instagram is back up

Instagram back up

If Instagram is unavailable, you must wait for the app to become available again.

On July 4, 2019, the app was down, causing users to experience difficulties posting, seeing, as well as sending photographs.

Instagram has been known to become unavailable once per year, so keep an eye out for that one. Sadly, there is not much you may do to address the situation if this occurs.

Instagram will usually be fully up and running within a couple of minutes to several hours. As a result, you must be patient enough to wait till Instagram repairs the issue.

If you still receive the “Could not Load Image Tap to Retry on Instagram” error even after waiting around for Instagram to fix the issue, the last option is to remove the application and install it again from the App Store.

There might be a major issue with your application that cannot be resolved using the methods described above. So, delete the Instagram application from your smartphone and install the new, updated version.

But first, memorize your login credentials or make a note of them elsewhere. As a result, you will be able to access your profile later.

Another thing you can do is restart your device. Small flaws or caching issues on the device might occasionally create the problem of loading images.

So, switch off your smartphone once and then turn it back on. This will reset your device’s OS and restore it to regular operation. So, if a minor problem stops your smartphone from running Instagram photographs, this will resolve the issue.

Yet another thing you may do is close and open the app. After starting the Instagram application, it occasionally fails to load correctly. You will run into issues with its functions and media assets at that time.

That’s why you should refresh the Instagram application. This will reload the Instagram application’s whole server and allow you to correctly load image files or media assets. Now, attempt to load the image or video you wish to watch.

However, keep in mind that you must delete the Instagram application from your smartphone’s most recent tab. 

Workaround to this

copy link Instagram

An alternative for the “Could not load image. Tap to retry” error message is to utilize Instagram Web. If you are having trouble loading photographs on the Instagram application, you may also use the Instagram website.

Instagram online is Instagram’s official web version, where you may log in with your credentials and access your profile.

With the exception of posting stories, media files, and calls, which are available on the Instagram application, it includes other features. However, you may view the postings, read other people’s stories, and send messages.

The Instagram web server is not the same as the Instagram application servers. Therefore, if you are experiencing difficulty with the Instagram app, you may use the Instagram site.

You ought to be able to view the picture by visiting its URL in a browser without receiving the “Could not load image” message.


It might be really inconvenient if photographs do not load on the Instagram app. Instagram may go down from time to time, leaving you with little choice but to wait. It might also be due to a network problem, which you can resolve by utilizing local data/Wi-Fi.

In any case, you must locate and apply the appropriate remedy to the “Couldn’t load image. Tap to retry” message. 

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Written by Jason Wise

Hello! I’m the editor at EarthWeb, with a particular interest in business and technology topics, including social media, privacy, and cryptocurrency. As an experienced editor and researcher, I have a passion for exploring the latest trends and innovations in these fields and sharing my insights with our readers. I also enjoy testing and reviewing products, and you’ll often find my reviews and recommendations on EarthWeb. With a focus on providing informative and engaging content, I am committed to ensuring that EarthWeb remains a leading source of news and analysis in the tech industry.