How Does Telemedicine Change the Quality of Medical Services?

Published on: May 20, 2022
Last Updated: August 6, 2022
In this article, we will discuss which role telemedicine software development company plays in the healthcare industry.
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Telemedicine is a relatively new service for everyone, which is now available in every  branch of medicine. With the help of this service, a person can get an online consultation with a doctor. Communication between the patient and the doctor takes place via audio or video communication.

Also, communication can take place in a special chat to send the necessary documents or test results. In this article, we will discuss which role telemedicine software development company plays in the healthcare industry.

Telemedicine Is Changing the Quality of Medical Services

Telemedicine supposes the use of modern technologies for the remote provision of medical services. Thanks to telemedicine, specialists can not only examine patients online but also hold consultations, collect anamnesis, request and send data about the course of diseases, order treatment and issue sick leaves.

Telemedicine allows doctors and patients to simplify the consultation process and always stay in touch. Specialists in private practice no longer must rent a special place to work. Medical centers can restrict readmissions. In addition, all health care providers receive a new efficient distribution channel.

Why Do You Need a Telemedicine Service?

This service is very convenient for a number of reasons:

  • if the clinic is far from home;
  • living in a village or village far from medical facilities;
  • travel;
  • minor health problems for which small consultations are suitable;
  • if you want a doctor to constantly monitor your health;
  • the need to get the opinion of different experts on one problem;
  • if you need to decipher the results of the analysis.
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These are just some of the reasons why the telemedicine service was created. The main advantage is that your doctor is always in touch and you do not need to waste time and effort in queues.

Telemedicine Helps Doctors and Patients From Every Department

Thanks to telemedicine systems and technologies, the remote form of interaction between a doctor and a patient is becoming commonplace, helping to reach a new level of personal care for each patient. It is possible to reduce the number of personal visits to a specialist. This is especially valuable during the spread of viral infections.

The Use of Telemedicine in Pediatrics

In recent years, there has been an increase in chronic diseases among children. With the help of telemedicine, it is possible to monitor the child’s condition, timely identify alarming manifestations of the disease and provide the necessary medical assistance. The role of online consultations for parents of children with congenital and acquired developmental anomalies is invaluable.

Visiting a clinic for a child with a similar diagnosis causes certain difficulties. Via video link, a pediatrician, and a neuropathologist can assess the condition of the baby, the quality of the treatment methods used, and prescribe additional procedures and medications.

Telemedicine in Cardiology

Cardiovascular diseases are socially significant all over the world. Expanding the possibilities of examining patients, including the use of methods for monitoring ECG, blood pressure, and pulse can improve the efficiency of cardiac care.

The chronic course of diseases of the heart and blood vessels does not always require an internal consultation with a cardiologist. Via video link, as well as with the help of other information technologies, the specialist monitors vital signs: pulse, body temperature, blood pressure, and respiratory rate. The results of home diagnostics can be transmitted almost instantly to the attending physician.

Telemedicine in Oncology

Oncological diseases are widespread among patients of different ages. Some patients do not have the possibility to visit a specialist in person. This problem is relevant for those who live in remote areas. The choice of approach for the treatment of a malignant neoplasm usually requires the contribution of a multidisciplinary team.

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In medical centers remote from regional centers, there is no opportunity to hold a consultation. In this case, the patient can contact several oncologists at once with the help of telecommunication technologies. Telemedicine involves both remote communication between a doctor and a patient, as well as the transmission of research results, images, and other information via the Internet, using gadgets.

Telemedicine in Psychology

The telemedicine format of receiving medical assistance is especially suitable for contacting a psychologist, who, through communication, finds out information about the patient’s problems. With the help of available Internet technologies, it is possible to diagnose and even complete treatment.

For many patients, the use of a remote form of counseling is more suitable, especially at the first time when they are getting to know the doctor. Being at home, it is easier to overcome inner constraints and trust the doctor, honestly talk about the problems and doubts. If necessary, the doctor can consult several family members, conduct group classes to solve the tasks.

What Are the Pros and Cons of Telemedicine Solutions?

The biggest benefit of developing telemedicine solutions is customer loyalty. Patients are more likely to choose those medical centers where they have full and convenient access to all their health data, where they can quickly get all the required information online, as well as make an appointment or check laboratory results.

Among other obvious lucrative benefits of creating an application are:

  • optimizing health data collection;
  • providing timely assistance, regardless of the location of the patient;
  • minimization of medical issues;
  • reducing the costs to patients;
  • increasing customer loyalty;
  • saving time for medical staff.

However, there are also disadvantages to paying attention to. When developing a telehealth application, you may encounter some difficulties. According to the data from analysts, about 90% of projects suffer a setback. There are some matters for this: an uncompetitive trade offer, long development times, issues in using the product, inexperienced developers, etc.

A serious problem in the way of creating and using a medical application can be the legal framework. Despite the fact that telehealth is strengthening around the world, not all jurisdictions have time to keep up with the times. In many of them, telemedicine services are not regulated by law, which can lead to further issues for both service providers and patients.

Simple Steps To Make a Mobile Application

As with the creation of any product, it is necessary to figure out the purpose of its development. There can be many types of telehealth solutions. What needs will be covered, and what problems will be solved? Is it a fitness app, a service to deliver medicines or an electronic patient room in a clinic? All future innovations will depend on these factors.

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The following important step is to estimate the core audience. You should understand that the audience includes not just people who want to use an app. This is about the whole market that differs by many characteristics: country, age, profession, interests, education, average income, etc.

Studying and understanding the needs of target users is extremely important. You should identify the area in which the telemedicine solution will be available because there can be a huge difference in the size of the audience, their needs, and local rules.

Depending on the particularities of the customers, the functionality will also be different. For example, for patients, this could be the ability to choose a specialist and make an appointment, have a personal account for managing a medical history, a tool to get feedback, etc. As for pharmaceutical solutions, their main features will be databases, a search form, filters, categories of medicines, and the possibility to compare them according to various characteristics.


The development of telehealth solutions is a rather time-consuming, sophisticated, and costly process. It requires the involvement of many experts – from designers and medical professionals to marketing specialists.

Understanding the purpose and professionalism of all links in the chain will be the key to a high-quality product. Empeek offers different services in the field of telehealth. You can order the development of software for medical devices as well as mobile apps for everyday use.

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Written by Allison Langstone

Allison produces content for a business SAAS but also contributes to EarthWeb frequently, using her knowledge of both business and technology to bring a unique angle to the site.
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