How Many People Use Google Chat?

How Many People Use Google Chat in 2024?

Published on: December 21, 2023
Last Updated: December 21, 2023

How Many People Use Google Chat in 2024?

Published on: December 21, 2023
Last Updated: December 21, 2023

Google Chat has over 100 million monthly active users using the app.

This is out of 3.09 billion people in the world who have mobile phones and use chat features. 

Google Chat is part of the group of platforms on Google Workspace, which makes it easy for business and personal use. 

In this article, we will explore Google Chat’s number of users, as well as other statistics about this platform.

Key Google Chat Statistics

  • At least 3 billion people with mobile phones in the world use a chat messenger.
  • More than 100 million people use Google chat every month. 
  • Google Chat has a 4.4 star rating out of 4 from 654 ratings on Gartner Peer Insights.
  • On the Google Play Store, Google Chat has 4.4 stars out of 5 from over 188,000 users.
  • Google Chat ranks number 6 in business usage and 137 in overall usage.
  • Google Chat was originally Hangouts Chat.
  • 28 languages are supported on Google Chat.
  • Google Chat room participants max out at 8,000 across all Workspace plans.
  • In Canada and the United States, Google Chat ranks number 6 for business usage.
  • 20.2% of Google Chat usage is primarily for communication.

How Many People Use Google Chat?

Google Chat 827

1. At Least 3 Billion People with Mobile Phones in The World Use a Chat Messenger.

Before we fully get into the Google Chat statistics, let’s discuss how many people use chat messaging. 

According to Statista, over 3 billion (3.09 billion) people all over the world with mobile phones utilize the chat messaging feature.

Since Google Chat offers mobile app accessibility, it’s one of those chat messengers people use.


2. More than 100 Million People Use Google Chat at Least Once a Month. 

Recent data tells us that there are more than 100 million people in the world using Google Chat every month. 

Google Chat has had over 10 million downloads since it was first launched on the Google Play Store alone.

(Exploding Topics, Google Play Store)

3. Google Chat Has a 4.4 Star Rating out Of 4 from 654 Ratings on Gartner Peer Insights.

This means that Google Chat is highly rated with mostly positive reviews among those who use it.

A whopping 52% of users have given this chat service a 5-star review. 

Moreover, the customer experience related to Google Chat has a 4.5 overall rating for its service and support, integration and deployment ease, and for contracting and evaluation.

Plus 86% of its users say they would recommend Google Chat.


4. On the Google Play Store, Google Chat Has 4.4 Stars out Of 5 from Over 188,000 Users.

This data shows that Google Chat is consistently given positive reviews and ranking from hundreds of thousands of its users.

On the Google Play Store alone, it’s rated 4.4 stars out of 5. 

This app offers a secure and intelligent way to communicate and collaborate.


5. Google Chat Ranks Number 6 in Business Usage and 137 in Overall Usage.

Google Chat 828

Google Chat may not be used as much as similar messaging apps, but it’s used well and often by its users. 

In terms of business usage, Google Chat ranks number 6 and its Google Play Rank for business is number 5.


6. Google Chat Was Originally Hangouts Chat.

Before Google Chat was Google Chat, it was Hangouts Chat (still part of Google).

It was officially renamed just a year or two ago to give it a more business-life face to users. 

Google Chat also has more features than what Hangouts Chat had in its standard version such as collaboration tools and integrations. 

If you use  Google Workspace, Google Chat is the easiest and fastest way to chat, collaborate, share files, and more.


7. 28 Languages Are Supported on Google Chat.

Not only does Google Chat support English, it supports 27 more languages from across the globe.

At first, English was the only language supported, but Google has since expanded its language database to support more languages. 

Now, if you use Google Chat, you will find options for other languages such as French, Spanish, and Portuguese to name a few.

(Drag, Workspace Updates) 

8. Google Chat Room Participants Max out At 8,000 Across All Workspace Plans.

Google Chat offers a way to add up to 8,000 participants to chat rooms regardless of what Workspace plan you are using. 

This means that this messaging app opens up even more opportunities and possibilities than ever, especially for businesses.

Do you use Google Chat?


9. In Canada and The United States, Google Chat Ranks Number 6 for Business Usage.

In terms of countries/regional business usage, Google Chat ranks number 6 for business usage in both Canada and the United States. 

Moreover, it ranks number 7 in the United Kingdom and 8 in France. 

Therefore, even though Google Chat isn’t the top used chat/conference app, it’s effective and well-received among its own users.


10. 20.2% of Google Chat Usage Is Primarily for Communication.

Google Chat 848

Since Google Chat is a chat/communication related service, it makes sense that the largest share of its usage is for communication at 20.2%. 

The second usage share of Google Chat is for productivity at 15.8%.

After that, 10.9% of its users say they use it for the tools and 7.2% use it for photography. 

This tells us that Google Chat is a well-rounded, functional messaging app for anyone.



Here are a few FAQs about Google Chat.

What Is Google Chat?

Google Chat is part of the Google Workspace.

It’s a secure, free, and user-friendly instant messenger that allows users to send messages and more. 

You can also share files, make video and voice calls, create chat rooms for collaboration, deliver presentations, and engage in web conferences.

Why Do People Use Google Chat?

Since Google Chat is a free instant messaging service, you can use it to chat with friends, family, or use it for business or collaborative endeavors. 

What Are Some Features of Google Chat?

Google Chat offers collaboration tools, chat management file sharing, security and privacy, edit and delete messages, quote messages in chat, use check and read receipts, link to a site, hide conversations that aren’t active, and more.

How Much Is Google Chat?

Remember that Google Chat is offered for free.

However, it has more tools and features when you pay for a plan. This chat service offers three different plans, which include the following:

• Business Starter: $6 per user per month – Business Starter comes with customized and secure business email, 100 participant video meetings, 30GB of cloud storage per user, management and security controls, standard support.

Moreover, it comes with Gmail, Drive, Meet, Chat, Calendar, Currents, Sheets. Docs, Slides, Jamboard, Sites, and Forms.

• Business Standard: $12 per user per month – Secure and custom business email, 150 participant video meetings and recording, 2TB of cloud storage per user, and everything from the Business Starter plan.

• Business Plus: $18 per user per month – This plan includes everything from the Business Standard plan plus eDiscovery, retention, 5TB cloud storage per user, vault, advanced endpoint management, 250 participant video meetings, and more. 

• Enterprise: You will enjoy custom solutions, but you must ask about special pricing: This plan comes with everything from the Business Plus plan with additional storage, and more advanced solutions. 


You can see from this data that Google Chat is well-liked among its users for a variety of purposes. 

Google Chat allows anyone to chat, video chat, voice chat, text, collaborate, create private rooms, share files, share images and videos, make presentations, and more. 

Google Chat was born from Hangouts Chat and expanded for more business-related use.

We hope you feel more informed about how many people use Google Chat and other facts and stats about the app.


Exploding TopicsStatistaGoogle Play StoreGartner
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Written by Kelly Indah

I’m a statistics researcher here at EarthWeb with a special interest in privacy, tech, diversity, equality and human rights. I have a master’s degree in Computer Science and I have my Certified Information Systems Security Professional (CISSP) certification.